After submitting your content, you may receive an automated email with the subject “[Brand Name] has sent you a change request.” If you do, here’s what you need to do next:


  1. Open the Email: Click on the link in the email to open the brief.

  2. Review the Request: 

    1. Each asset with a change request will be linked in the chat. 

    2. Click on the hyperlink for each asset to view the requested changes.

    3. The image or video will open with specific instructions for both mobile and desktop viewing.


RESHOOTS


Reshoot: Brands can ask Creators to reshoot their content if there is a clear violation of the brief guidelines. For example, if the brief includes “DON’T wear a red shirt” and the Creator films their content wearing a red shirt, the brand can ask the Creator to reshoot that portion of the video.


Reshoot timeline: If the Creator is required to film new content, Brands should give the Creator 5 days to submit their new content (This includes Saturday and Sunday).


EDITS

Edits: Brands can ask Creators for one round of subjective edits, or additional if clearly written as expectation in the brief. Edits can include the voiceover, text on the screen, music in the background, or trimming / rearranging video clips. This does not require the Creator to reshoot any portion of their content, only make small edits to their existing content. 


Edits timeline: Brands MUST give at least 48 hours to the creator to submit their edits.