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New support ticket
Check ticket status
How do I log in?
How do I change my password?
How do I edit my profile?
What is the Medals program?
How do connect my PayPal account to Cohley?
How do I work through the Facebook sync error message I’m receiving when I login?
How do I update the Instagram account in my Cohley profile?
Do I need to connect my Instagram to be apart of Cohley?
Do I need to have a Facebook account to be apart of Cohley?
Why is my trending engagement number not what I think it should be?
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Applying to Briefs
Where do I find briefs open for applications?
How will I know if a brand brief is a good fit for me?
How do I apply to a brief?
How will I be compensated?
Brief Applications Disappearing from New Briefs Tab
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Working In Briefs
How do I clear my brief notifications or stop "Check Your Messages" email?
How do I send content for review?
How do I send my post link?
How will I be notified if a brand accepts my application?
How will I be notified when I complete a brief?
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How will I get paid for my work if I’ve completed a paid brief?
Don't have a PayPal account?
How do I know when a brand has paid me?
Can I negotiate compensation?
Why is the PayPal fee charged to the creator?
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Social Profile and Social Metrics
Leaving a review as part of a brief
Why am I being asked a question before I can see the brief?
I'm not seeing as many briefs as I used to. Did something happen?
TikTok vs Instagram briefs
Connecting to TikTok in Cohley