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Knowledge base
Creator Support
General FAQ
6
How do I log in to Cohley?
How do I change my password?
How do connect my PayPal account to Cohley?
Cohley Terms & Conditions
How do I change my address
View all 6
Syncing Instagram
5
Trouble Connecting Instagram to Cohley
How do I update the Instagram or TikTok account in my Cohley profile?
Do I need to connect my Instagram to be apart of Cohley?
Why is my trending engagement number not what I think it should be?
How do I update my follower count and engagement on my Cohley profile?
Applying to Briefs
13
Where do I find briefs open for applications?
How will I know if a brand brief is a good fit for me?
How do I apply to a brief?
How will I be compensated?
Brief Applications Disappearing from New Briefs Tab
View all 13
Working In Briefs
33
How do I clear my brief notifications or stop "Check Your Messages" email?
How will I be notified if a brand accepts my application?
I am late to submit content but not received product yet.
I cannot see a brief in my dashboard anymore.
Why did the brand accept more content than required?
View all 33
Compensation
9
Don't have a PayPal account?
How do I know when a brand has paid me?
Can I negotiate compensation?
Do I need to file any tax form for Cohley payments?
Verify PayPal
View all 9
My Profile
10
Cohley Work
Your Details
Accounts
Brands see my "highlights" — what is that?
How do I control my email preferences?
View all 10
Product Updates
4
Why am I being asked a question before I can see the brief?
I'm not seeing as many briefs as I used to. Did something happen?
TikTok vs Instagram briefs
Leaving a review as part of a brief
Connecting TikTok
1
Connecting to TikTok in Cohley