Cohley
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Creator Support
General FAQ
5
How do I log in?
How do I change my password?
How do I edit my profile?
How do connect my PayPal account to Cohley?
Brief says I'm not "Qualified" to Apply
Syncing Instagram
6
How do I work through the Facebook sync error message I’m receiving when I login?
How do I update the Instagram account in my Cohley profile?
Do I need to connect my Instagram to be apart of Cohley?
Do I need to have a Facebook account to be apart of Cohley?
Why is my trending engagement number not what I think it should be?
View all 6
Applying to Briefs
9
Where do I find briefs open for applications?
How will I know if a brand brief is a good fit for me?
How do I apply to a brief?
How will I be compensated?
Brief Applications Disappearing from New Briefs Tab
View all 9
Working In Briefs
26
How do I clear my brief notifications or stop "Check Your Messages" email?
How do I send content for review?
How do I send my post link?
How will I be notified if a brand accepts my application?
How will I be notified when I complete a brief?
View all 26
Compensation
9
How will I get paid for my work if I’ve completed a paid brief?
Don't have a PayPal account?
How do I know when a brand has paid me?
Can I negotiate compensation?
Do I need to file any tax form for Cohley payments?
View all 9
My Profile
5
Cohley Work
Your Details
Accounts
Social Profile and Social Metrics
My Portfolio
Product Updates
4
Leaving a review as part of a brief
Why am I being asked a question before I can see the brief?
I'm not seeing as many briefs as I used to. Did something happen?
TikTok vs Instagram briefs
Connecting TikTok
1
Connecting to TikTok in Cohley